24/7 Managed Cloud Services
We run your Huawei Cloud environment around the clock — monitoring, patching, and incident response — so your team can focus on the business.
CESEIPELBCCESLA 99.9%
What's Included
Everything we cover for this engagement
24/7 infrastructure monitoring with automated alerting.
Incident response with 15-minute SLA for critical issues.
OS and middleware patching and vulnerability management.
Capacity planning and auto-scaling configuration.
Monthly cost optimization and rightsizing reports.
Dedicated account manager and quarterly business reviews.
How It Works
A clear path from kick-off to outcome
Step 1
Onboard
2-week knowledge transfer and runbook creation for every workload.
Step 2
Monitor
24/7 monitoring with automated alerting across compute, network and apps.
Step 3
Respond
Tiered response: P1 in 15 min, P2 in 1 hour, P3 in 4 hours.
Step 4
Optimize
Monthly FinOps review and continuous reliability improvements.
Why CloudPro
Why teams pick us for this work
99.9% Uptime SLA
Contractual SLA with financial penalties — we put real money behind reliability.
Arabic + English Support
Local team in your timezone — no offshore call center, no language gap.
No Ticket Queues
Direct line to your dedicated engineer — not a round-robin L1 support pool.
Ready to start with Managed Cloud Services?
Book a free 30-minute consultation with a senior Huawei Cloud architect.